Medina County Electric Aggregation Program FAQs
Q: What is an electric municipal aggregation program?
A: It’s an opportunity for cities, townships, and counties to negotiate a competitive electricity rate from retail electric suppliers, providing budget stability for their residents and small businesses. When suppliers compete for your business, you end up paying less for electricity and get more choice in contract lengths and other benefits that better fit your lifestyle.
Q: Who will bill me for my electricity? Will I receive two bills?
A: You’ll continue to receive one monthly bill from your local utility. That’ll include a line item for the Dynegy supply charge, and the delivery service charge from your utility.
Q: Who is eligible to participate in an electric aggregation program?
A: Residential or small business customers located in a participating community may enroll. Customers enrolled in PIPP (Percentage of Income Plan) are not eligible for the program.
Q: How do I enroll in the electric aggregation program?
A: It’s simple and automatic. Residents voted to allow the community to take advantage of this program. Dynegy will send you a letter notifying you of the aggregation opportunity. Unless you opt-out, all eligible customer accounts within your community boundaries will be enrolled. If you’re new to the community or are currently receiving service from a retail provider, just contact us to enroll– we’re here to help.
Q: Do I have to participate in the electric aggregation program?
A: If you don’t want to become a part of the program, simply return the opt-out card or contact us by the deadline date identified in your letter and your account will remain with your local utility.
Q: What if I decide to opt-out of the electric aggregation program after the deadline has passed?
A: If you decide the program isn’t for you, contact us and we’ll switch you back to your local utility.
Dynegy’s phone number for Ohio residents is 1-888-682-2170.